Case Study: Dubsado Setup for a Wedding Photographer
Kiella Lawrence Photography
Wedding Photographer
“I can't recommend Ema enough. Investing in her expertise was worth every single penny” - Kiella
Kiella is a talented wedding & boudoir photographer who was already using Dubsado but knew there had to be a better way to streamline her processes.
While she had some workflows and canned emails in place in Dubsado, she wanted to create a more automated system to save time and ensure her business ran smoothly. One of the key features she wanted to implement was proposals, which she wasn’t utilizing but knew could be beneficial.
RESULTS
✅ Optimized & Automated Workflows – Workflows were built and refined to automate her client process, eliminating manual tasks and ensuring efficiency.
✅ Streamlined Client Communication – Canned emails with smart fields were created, making client interactions seamless and reducing the time spent writing repetitive emails.
✅ Seamless Proposal Integration – Customized proposals were introduced, allowing clients to easily select their package, sign the contract, and pay their invoice in one seamless process.
✅ Time-Saving Automations – With automation in place, Kiella can now focus on serving her clients rather than handling administrative tasks.
✅ Streamlined Album Offers – The process for clients to purchase wedding albums after their wedding day was streamlined, making it easier for them to select and order their albums effortlessly.
IN NUMBERS
📌 19 workflows created to automate the client journey
📌 84 canned emails written to streamline client communication
📌 22 branded forms designed to enhance client onboarding and booking - including contracts, questionnaires, proposals, public proposals, and lead capture forms
📌 13 schedulers to simplify session bookings
THE TRANSFORMATION
Kiella is now delivering a consistent and seamless experience for all her clients. By automating her inquiry and booking process, she captures leads efficiently and converts them into paying clients with ease.
Before working together, she was manually handling inquiries, scheduling, and client communication, which took up a significant portion of her time. Now, with automated workflows and streamlined processes, she spends less time on routine tasks and more time doing what she loves: capturing beautiful moments for her clients.
With her album sales process optimized, clients can now order wedding albums effortlessly, increasing her revenue without adding extra work. The entire client journey, from initial inquiry to final delivery, is now a smooth, stress-free experience, both for Kiella and her clients.
In Kiella’s words:
"Working with Ema to set up my Dubsado workflows has been an absolute game-changer! She took the time to truly understand my business and processes, creating a system that perfectly reflects how I want to work.
Before, I was constantly juggling tasks and worrying about dropping the ball. Now, with everything streamlined and automated in Dubsado, I have so much more time and mental energy to focus on what truly matters in my business – like serving my clients and growing my revenue.
Honestly, I can't recommend Ema enough. Investing in her expertise was worth every single penny. If you're looking to simplify your business and eliminate overwhelm, look no further!”
Want a more automated client process like Kiella?
If you're tired of the endless admin tasks in your wedding business, and you’re ready to free up your time with a Dubsado setup, I’d love to help you.
Book a free discovery call today and let’s build a Dubsado setup that will allow you to focus on creating unforgettable memories for your clients.